Legal

Terms of Service

The ground rules for ordering, running and supporting your MB Nodes services — written in plain language.

Last updated: 2 September 2026

1. Agreement

These Terms of Service govern your use of MB Nodes hosting, panels, domains and this website. By placing an order or using any service you accept these terms on behalf of yourself and any organisation you represent.

2. Eligibility and accounts

  • You must be at least 13 years old, or have permission from a parent or guardian.
  • You are responsible for everything that happens on your service, including actions by sub-users, staff and installed plugins or mods.
  • Keep your panel and Discord credentials secure. Notify us immediately if you suspect unauthorised access.

3. Ordering and provisioning

All purchases, upgrades and domain orders are handled through a ticket in the MB Nodes Discord server — every Buy / Deploy / Order button on the site opens that Discord invite.

Services are normally provisioned within 60 seconds of a confirmed order. We may decline or delay an order where we suspect fraud, chargeback risk or abuse.

4. Billing, renewals and refunds

  • All prices are listed in INR (₹). Prices are per month unless a yearly price is listed.
  • Accepted payment methods: Major credit cards, PayPal, cryptocurrency, and a range of regional payment methods.
  • Services renew for the same term unless you cancel before the renewal date by opening a ticket.
  • Unpaid services are suspended after the due date and may be terminated — with data deletion — after a short grace period.
  • Refunds are handled case by case through a Discord ticket. Domain registrations, renewals and transfers are non-refundable once submitted to the registry.
  • Chargebacks filed without contacting support first may result in termination.

5. Acceptable use

You may not use MB Nodes services to host, run or distribute:

  • Illegal content, malware, phishing pages, stresser/DDoS tools or botnets.
  • Spam, bulk unsolicited messaging or mass account-creation tooling.
  • Cryptocurrency mining, or any workload designed to saturate shared resources.
  • Port scanning, brute forcing, proxy abuse or attacks against third parties.
  • Content that infringes copyright or violates another party's rights.
  • Anything that breaks Discord, Mojang/Microsoft or registry terms.

Resource limits are per plan. Sustained abuse of CPU, disk I/O or bandwidth on shared nodes may be throttled, and we will contact you before taking further action where practical.

6. Backups and your data

Automated backups are provided as a convenience on eligible plans. You remain responsible for keeping your own off-site copies of worlds, code and databases. We are not liable for data loss caused by your own configuration, plugins, mods or deletions.

7. Uptime and maintenance

We target 99.9% network and hardware uptime, published live on our status page. Planned maintenance is announced in advance in Discord where possible. Scheduled maintenance, customer-caused downtime and events outside our control are excluded from uptime calculations.

8. Support

Support runs 24 / 7 / 365 through the MB Nodes Discord and email (hello@mbnodes.com). Under 5 minutes on Discord for most tickets. Support covers our platform, panel and networking — not debugging your custom code, plugins or modpacks, though we help where we can.

9. Suspension and termination

  • We may suspend or terminate a service immediately for non-payment, acceptable-use violations, fraud, or activity that threatens platform stability.
  • You may cancel any time via a ticket; cancellation takes effect at the end of the paid term.
  • After termination, service data and backups are permanently deleted.

10. Free and promotional plans

Invite-based free servers and promotions are offered at our discretion, carry no uptime guarantee, and may be reclaimed if left idle, abused, or if the invite requirements are not genuinely met. Fake or self-invites disqualify the reward.

11. Liability

Services are provided on an "as is" basis. To the maximum extent permitted by law, MB Nodes is not liable for indirect, incidental or consequential losses, lost profits, lost data or lost revenue. Our total liability for any claim is limited to the amount you paid us for the affected service in the preceding month.

12. Changes to these terms

We may update these terms as our services change. The "last updated" date reflects the current version and continued use after an update means you accept it. Questions? Open a ticket in our Discord or email hello@mbnodes.com.

Get in touch

Ready to deploy power beyond limits?

Talk to our team on Discord or drop us an email. We'll help you spec the right infrastructure and get you online in minutes.

Discord
discord.gg/mbnodes
Email
hello@mbnodes.com
Support Hours
24 / 7 / 365
Response Time
< 5 minutes